Blackboard System on SIUE System Status

[Resolved] Blackboard or Blackboard component

Mon, 20 Oct 2025 13:22:00 -0500

Possible Service Disruptions Due to Global AWS Outage Amazon Web Services (AWS) is currently experiencing a widespread outage that is affecting systems and services across many organizations. Because several of our applications rely on AWS, you may experience intermittent issues or slow performance while the outage continues.

We will post further developments here as they become available

We apologize for any inconvenience this may cause and appreciate your patience as AWS works to fully restore functionality.

[Resolved] Blackboard Linking Issue

Thu, 12 Jan 2023 09:35:00 -0600

ITS has been made aware of an issue with links in Blackboard directing to CourseEval. We are currently investigating and will post an update as soon as we have one.

[Resolved] Blackboard or Blackboard component

Wed, 01 Dec 2021 12:32:00 -0600

The vendor has resolved the Blackboard service issue. Please contact ITS if you notice any lingering issues from the event.

Blackboard is currently experiencing an issue affecting some or all users. ITS is currently working with the vendor to correct this matter. Thank you for your patience.

[Resolved] Blackboard

Thu, 04 Nov 2021 08:00:00 -0500

Blackboard is currently experiencing performance issues that are affecting some users. We are currently investigating and will have it resolved as quickly as possible.

Blackboard has resolved this issue.

[Resolved] Blackboard Outage

Thu, 29 Jul 2021 08:12:00 -0500

The issue has been resolved and Blackboard is available.

Blackboard is currently inaccessible. ITS is investigating the issue.

[Resolved] Blackboard or Blackboard component

Tue, 28 Apr 2020 07:50:00 -0500

Blackboard is currently experiencing an issue affecting some or all users. This issue may result in a certificate error. ITS is currently working with the vendor to correct this matter. Thank you for your patience.

[Resolved] Blackboard or Blackboard component

Sat, 31 Aug 2019 09:00:00 -0500

Blackboard is operational.

[Resolved] Blackboard or Blackboard component

Wed, 17 Jul 2019 16:33:00 -0500

Blackboard is currently experiencing an issue affecting some or all users. ITS is currently working to correct this matter. Thank you for your patience.

[Resolved] Blackboard or Blackboard component

Mon, 10 Sep 2018 14:25:00 -0500

Blackboard is currently experiencing an issue affecting some users trying to take tests. ITS is currently working with the vendor to correct this matter. Thank you for your patience.

[Resolved] Blackboard Outage

Fri, 02 Feb 2018 20:25:00 -0600

Blackboard is currently experiencing an issue affecting some or all users. ITS is currently working with the vendor to correct this matter. Thank you for your patience.

[Resolved] Blackboard or Blackboard component

Mon, 29 Jan 2018 13:35:00 -0600

The Blackboard outage has been resolved and the system is fully operational again.

Blackboard is currently experiencing an issue affecting some or all users. ITS is currently working with the vendor to correct this matter. Thank you for your patience.

[Resolved] Blackboard Login

Thu, 24 Aug 2017 21:00:00 -0500

ITS has received a large number of reports from students receiving an error message when attempting to log into Blackboard. One cause of this problem has been traced to students using a secondary login page via a Google search to access Blackboard. When students afterwards attempt to access Blackboard via the main login page (https://bb.siue.edu), they receive the error message. ITS has contacted the vendor and they are investigating the issue.

Until a resolution is found, students can clear their browser cache to remove the element that is causing the error. Instruction on clearing the cache are available at: http://bit.ly/1jD85EF Restarting your browser after clearing your cache is strongly encouraged.

Students are being directed to the secondary login page via a Google search for SIUE Blackboard. To prevent this error from recurring, students are encouraged to access Blackboard directly at: https://bb.siue.edu or by clicking the Blackboard icon from the toolbar at the bottom of the SIUE homepage at: http://www.siue.edu

If you continue to experience issues, contact ITS at (618) 650-5500 or via email at bbhelp@siue.edu

[Resolved] Blackboard or Blackboard component

Mon, 21 Aug 2017 11:32:00 -0500

The issue with Blackboard has been resolved by the vendor. Please let ITS know if you experience any other issues. Thank you.

[Resolved] Blackboard Upgrade to SaaS

Tue, 08 Aug 2017 07:08:00 -0500

All Blackboard services have been restored. The vendor has corrected the problem with test and quizzes. The StarFish link within Blackboard is broken however and will be fixed later today. You can access StarFish outside of Blackboard by using the following link:

https://cas.isg.siue.edu/itscas/login?service=https://siue.starfishsolutions.com/starfish-ops/session/casLogin.html

Please contact the ITS Help Desk at 650-5500 with any questions or concerns.

Blackboard is now available. The vendor has completed their migration and most operational issues have been resolved. There is an ongoing problem with the creation and editing of tests and surveys but the vendor is working to correct this.

Please contact our ITS Help Desk at 650-5500 if you have any questions or continued issues. bbhelp@siue.edu

[Resolved] Blackboard Issues

Sat, 05 Aug 2017 17:30:00 -0500

The Blackboard storage system experienced some issues earlier this evening. The problem appears to be resolved but ITS will continue to monitor the system. Please contact ITS at 650-5500 if you continue to experience any problems.

[Resolved] Blackboard Maintenance

Tue, 07 Mar 2017 08:11:00 -0600

Upgrade.