Wifi on SIUE System Status

[Resolved] Eduroam and Welcome to SIUE wifi having intermittent issues

Wed, 16 Sep 2026 10:00:00 -0500

This issue has been resolved.

Eduroam and Welcome to SIUE wifi having intermittent issues

[Resolved] SecureW2 is saying "license is up" when configuring Eduroam

Fri, 17 Jul 2026 09:07:00 -0500

Issue has been resolved.

SecureW2 is saying “license is up” when configuring Eduroam. Networking is aware and are working to resolve the issue.

[Resolved] Network Issues

Fri, 28 Feb 2025 15:19:00 -0600

Network Status Update: Issues authenticating to Eduroam have now been resolved on all operating systems. Users may need to visit https://wifisetup.siue.edu/ in order to re-configure and connect.

Any users still experiencing issues connecting can contact the Help Desk at 618-650-5500 or visit us in-person at Lovejoy Library 0005 (basement).

[Resolved] Eduroam Connectivity

Thu, 27 Feb 2025 10:09:00 -0600

Network Status Update: We’re currently addressing intermittent authentication issues affecting campus services. Windows, MacOS, and iOS users should be able to connect to Eduroam successfully, while Android users are still experiencing problems.

If you need assistance, visit our Help Desk in Lovejoy Library Room 0005 (basement) or call 618-650-5500. Our team is working to resolve all issues as quickly as possible, and we’ll provide updates when Android connectivity is restored. Thank you for your patience.

[Resolved] Eduroam was not connecting.

Thu, 20 Feb 2025 08:08:00 -0600

10:21am: This issue should be resolved now.

We are currently experiencing issues with eduroam not connecting. Users have been disconnected and then are unable to reconnect, even after re-running configuration tool.

[Resolved] Issue with wifi on East St. Louis Campus

Tue, 28 Jun 2022 08:58:00 -0500

RESOLVED. Issue with wifi on East St. Louis Campus

[Resolved] Network Issues

Mon, 18 Apr 2022 16:44:00 -0500

The network is currently experiencing intermittent issues. Some users are currently receiving errors when trying to connect to eduroam via the secure w2 app. ITS is working to resolve the problem as quickly as possible.

[Resolved] Resolved - Wifi issues on Alton School of Dental Medicine campus

Tue, 07 Dec 2021 10:16:00 -0600

Alton networking wifi issues have been resolved

Wifi issues on Alton School of Dental Medicine campus

[Resolved] Resolved - Network Issues - Wifi and wired connections

Fri, 03 Sep 2021 13:48:00 -0500

Resolved - The wifi network and some wired network connections are currently experiencing intermittent issues. ITS is working to resolve the problem as quickly as possible.

[Resolved] WiFi on Edwardsville Campus

Thu, 11 Mar 2021 08:05:00 -0600

RESOLVED. The WiFi issues have been resolved. You may have to restart your computer or cycle WiFi on and off in order to reset the service.

[Resolved] Network Issues

Tue, 12 Nov 2019 11:30:00 -0600

RESOLVED - The network is currently experiencing intermittent issues. ITS is working to resolve the problem as quickly as possible. (Eduroam seems to work for those connected prior to incident. Those unable to currently connect can use the Welcome network until the issue is resolved.)

[Resolved] Network Issues

Fri, 19 Jul 2019 07:30:00 -0500

The network is currently experiencing intermittent issues. ITS is working to resolve the problem as quickly as possible.

[Resolved] WiFi Connectivity Issues

Fri, 19 Apr 2019 14:00:00 -0500

Campus wifi is back up, if you have issues reboot the device and reconnect.

The campus wireless network is currently experiencing performance issues. ITS is working on the issue and we will post an update as soon as one is available.

[Resolved] Network Issues

Thu, 07 Dec 2017 09:00:00 -0600

The wireless network issues have been resolved.

The network is currently experiencing issues. ITS is working to resolve the problem as quickly as possible.

[Resolved] Network Issues

Wed, 15 Nov 2017 15:31:00 -0600

The issues with the Service Providers have been resolved.

The network is currently experiencing intermittent issues that may impact wired and wireless connections. ITS is working to resolve the problem as quickly as possible.

[Resolved] Network Issues

Fri, 29 Sep 2017 10:58:00 -0500

Eduroam is currently having an issue enrolling new users. If you already have Eduroam set up on a device you should be able to connect, however, new devices may be unable to connect until this is resolved. We appreciate your patience while we fix this issue.

[Resolved] Network Issues

Wed, 02 Aug 2017 15:45:00 -0500

The wireless network is currently experiencing intermittent issues. ITS is working to resolve the problem as quickly as possible.