{"is":"issue","title":"Websafe Outage","body":"\u003cp\u003eFor those experiencing WebSafe issues, the vendor has provided a solution.  Unfortunately, it requires users to remove and re-install the application.  We have a developed a knowledge base article that steps through the process, \u003ca href=\"https://kb.siue.edu/110242\"\u003ehttps://kb.siue.edu/110242\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eWe apologize for any inconvenience and appreciate your patience as we worked through this issue.\u003c/p\u003e\n\u003cp\u003eIf you have any questions or have issues please contact the ITS Help Desk at \u003ca href=\"mailto:help@siue.edu\"\u003ehelp@siue.edu\u003c/a\u003e or 618-650-5500.\u003c/p\u003e\n","createdAt":"2021-04-12T08:00:00-05:00","lastMod":"2026-10-21T14:58:07-05:00","permalink":"https://status.siue.edu/issues/2021-04-12-websafe-outage-c253/","severity":"down","resolved":true,"informational":false,"resolvedAt":"2021-04-12T08:00:00-05:00","affected":["FortiClient (VPN)"],"filename":"2021-04-12-websafe-outage-c253.md"}