{"is":"issue","title":"Helpdesk phone line not receiving calls.","body":"\u003cp\u003e8:12 am:  The Helpdesk phone lines were fixed and calls are being received.\u003c/p\u003e\n\u003cp\u003eThe Helpdesk line x5500 is not receiving calls.  When users try to call they are getting a message that the call cannot be completed.\u003c/p\u003e\n","createdAt":"2023-03-01T07:00:00-06:00","lastMod":"2026-10-21T14:58:07-05:00","permalink":"https://status.siue.edu/issues/2023-03-01-helpdesk-phone-line-not-receiving-calls-c369/","severity":"disrupted","resolved":true,"informational":false,"resolvedAt":"2023-03-01T07:00:00-06:00","affected":["Telephones"],"filename":"2023-03-01-helpdesk-phone-line-not-receiving-calls-c369.md"}