{"is":"issue","title":"Teams Phone call issue","body":"\u003cp\u003eFinal status: Our fix was successfully deployed. After an extended period of monitoring, we’ve confirmed through telemetry that service is restored and impact has been fully remediated.\nScope of impact: Users who expected to make or receive calls routed through Microsoft Teams provisioned auto attendants and call queues may have been affected.\nStart time: Monday, March 3, 2025, at 4:00 PM UTC\nEnd time: Monday, March 3, 2025, at 8:19 PM UTC\u003c/p\u003e\n\u003cp\u003eCurrent status\nMar 3, 2025, 11:11 AM CST\nOur monitoring has identified an increase in call failures for Microsoft Teams auto attendants and call queues. We\u0026rsquo;re analyzing service telemetry and call metadata to better understand the nature of impact and determine our next steps.\nNext update by:\nMonday, March 3, 2025 at 12:30 PM CST\u003c/p\u003e\n\u003cp\u003eUsers may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues\u003c/p\u003e\n\u003cp\u003eIssue ID: TM1022107\nAffected services: Microsoft Teams\nStatus: Investigating\nIssue type: Incident\nStart time: Mar 3, 2025, 10:46 AM CST\u003c/p\u003e\n\u003cp\u003eCurrent status\nMar 3, 2025, 10:46 AM CST\nWe\u0026rsquo;re investigating a potential issue with Microsoft Teams and checking for impact to your organization. We\u0026rsquo;ll provide an update within 30 minutes.\u003c/p\u003e\n","createdAt":"2025-03-03T10:05:00-06:00","lastMod":"2026-10-21T14:58:07-05:00","permalink":"https://status.siue.edu/issues/2025-03-03-teams-phone-call-issue-c434/","severity":"disrupted","resolved":true,"informational":false,"resolvedAt":"2025-03-03T10:05:00-06:00","affected":["Telephones"],"filename":"2025-03-03-teams-phone-call-issue-c434.md"}