Some systems are experiencing issues

Past Incidents

29th April 2018

No incidents reported

28th April 2018

No incidents reported

27th April 2018

No incidents reported

26th April 2018

No incidents reported

25th April 2018

No incidents reported

24th April 2018

No incidents reported

23rd April 2018

Learning Spaces (other) MATLAB license issue

The MATLAB licensing service has been restarted and is now operational. Please contact ITS if you continue to experience any problems with MATLAB.


ITS has identified an issue with the MATLAB licensing server that is preventing the application from being used. We are working to correct the problem as quickly as possible.

22nd April 2018

No incidents reported

21st April 2018

Banner and Cougarnet maintenance., scheduled 5 years ago

We will be performing maintenance on the production Banner database on Saturday April 21st 2018 starting at 12:00PM with anticipated completion by 10:00PM the same day. Both Internet Native Banner (INB) and Cougarnet will be unavailable during this time.

20th April 2018

No incidents reported

19th April 2018

No incidents reported

18th April 2018

No incidents reported

17th April 2018

No incidents reported

16th April 2018

No incidents reported

15th April 2018

No incidents reported

14th April 2018

No incidents reported

13th April 2018

No incidents reported

12th April 2018

No incidents reported

11th April 2018

No incidents reported

10th April 2018

No incidents reported

9th April 2018

No incidents reported

8th April 2018

No incidents reported

7th April 2018

No incidents reported

6th April 2018

CougarBucks GET system is down.

This issue was resolved on 4/6/18 at 10:00am.

The GET system is experiencing problems and will not allow users to add funds to their Cougar Cards.

5th April 2018

Administrative Application (other) Argos server is down.

The server has been fixed and Argos is back up and running normally.

The Argos system server is currently down and not working. We are investigating the issue and will update this when we have more information.

4th April 2018

Telephone Maintenance, scheduled 5 years ago

ITS Networking will be performing maintenance to the network routing and firewalls for the Voice/Telephone network on all SIUE campuses, (Alton, East St. Louis, and Edwardsville), on Wednesday 4 April 2018 from 5:00am to 7:00am. During this time there may be brief outages of phone calls and phone instruments. All maintenance will be completed by 7:00 am.

3rd April 2018

No incidents reported

2nd April 2018

Administrative Application (other) Argos Outage

The issue has been found and resolved. Argos system is up and operational.

The Argos system server is currently down. It has been reported and is being investigated currently. We will update this notice when more information becomes available.

1st April 2018

No incidents reported

31st March 2018

No incidents reported