Past Incidents

Some users have been receiving a Microsoft Office activation error on their office computers. The administrators have identified the issue and are currently taking steps to rectify it.

As of 06/05/18 - This issue has been resolved. If any further issues arise, please contact ITS at x5500

ITS Networking will be performing maintenance to Valdalabene Center switching equipment on 6/3/18 8:00am-4:00pm. During this time there will be network and internet outages. All maintenance will be completed by 4:00 pm

We are scheduling an update to the UI of the campus SharePoint tenant. It will involve updating the look and feel of all existing and future SharePoint sites, document libraries, and list to utilize Microsoft Modern UI including a responsive design for mobile.

This update is scheduled to begin on June 1. It will take approximately 2 or 3 days to complete.

Blackboard is currently experiencing an issue affecting some or all users. ITS is currently working with the vendor to correct this matter. Thank you for your patience.

ITS Networking will be performing maintenance to MUC switching equipment on 5/12/18 8:00am-4:00pm. During this time there will be network and internet outages. All maintenance will be completed by 4:00 pm.

System and MDT will be unavailable tomorrow morning from 5AM until 7AM.

ITS Networking will be performing maintenance on the Telephone Switch in Edwardsville on Wednesday 9 May 2018 from 6:00am to 7:00am. During this time there may be brief outages of phone calls and phone instruments. All maintenance will be completed by 7:00 am.