Past Incidents

There will be an update to the CS Gold ID Card system on Monday, 11/19/2018. The main system will be down from 6am central time to approximately 7am central time. Following this update, from 7am to 8am, there will be an upgrade to the web services portion of the system.

During this outage, there will be no connections to UGRYD, Get, Micros (Dining Services), or Ratex (Textbook Services and Bookstore). Vending and Laundry readers will function with coin/cash only (or credit card where applicable). Aeros and Turbos will be non- functional. Some Aeros and Turbos may collect data from swipes, but this is dependent on configuration of the individual reader. Door access should continue as scheduled and expected, but Access Monitor will be unavailable. No door access changes can be made during the outage as the GUI will be down as well. Mobile ID will not function during the outage either.

Banner system maintenance will begin at 12:00 p.m. on Saturday, November 17, 2018. We anticipate the completion of the BANPROD portion of the Upgrades/Patches by 10:00 p.m. on Saturday, November 17, 2018. The PODS portion of the upgrades/patches should be completed by 8:00 a.m. on Monday, November 19, 2018.

The network is currently experiencing intermittent issues in Founders Hall. ITS is working to resolve the problem as quickly as possible.

Issues getting Sharepoint to open. We are aware of the situation and are currently working on the issue.

Sharepoint is now operational as of 3:00pm Monday 10/22/18

ITS Networking will be performing maintenance to Student Success Center switches on 10/16/18 6:30am-7:30am. During this time there will be brief network and internet outages. All maintenance will be completed by 7:30 am.