Some systems are experiencing issues

Past Incidents

14th December 2018

ODS 9.0 upgrade to PODS, scheduled 5 years ago

The ODS 9.0 upgrade to PODS will begin Friday, December 14th at 8:00am with anticipated completion by Monday, December 17th at 8:00am.

6th December 2018

Network Maintenance - East St. Louis Campus, scheduled 5 years ago

ITS Networking will be performing maintenance to network routing at the East St. Louis Campus on Thursday 6 December 2018 from 5:00 am to 7:00 am. During this time there might be brief network and internet outages on the East St. Louis Campus. All maintenance will be completed by 7:00 am.

Cascade Cascade emergency maintenance

The maintenance has been completed. Cascade is now available to use.

5th December 2018

Administrative Application (other) TMA (used by Facilities Management) Outage

The issue with TMA has been resolved. Please contact ITS at x5500 with any questions or concerns.


We are currently experiencing issues with the TMA application used by Facilities Management. ITS is working to resolve the problem.

Network (other) Network Issues

The network issue has been resolved. Please call ITS at x5500 with any questions or concerns.


There are campus wide network issues currently. ITS is investigating.

4th December 2018

No incidents reported

3rd December 2018

No incidents reported

2nd December 2018

No incidents reported

1st December 2018

No incidents reported

30th November 2018

ID Card System Maintenance, scheduled 5 years ago

Due to lingering issues, the CS Gold ID Card system will be down for maintenance from 6:30am to 7am Friday 11/30/2018.

During this outage, there will be no connections to UGRYD, Get, Micros (Dining Services), or Ratex (Textbook Services and Bookstore). Vending, Laundry, and Printing readers will function with coin/cash only (or credit card where applicable). Aeros and Turbos will be non- functional. Some Aeros and Turbos may collect data from swipes, but this is dependent on configuration of the individual reader. Door access should continue as scheduled and expected, but Access Monitor will be unavailable. No door access changes can be made during the outage as the GUI will be down as well. Mobile ID will not function during the outage either.

29th November 2018

No incidents reported

28th November 2018

No incidents reported

27th November 2018

No incidents reported

26th November 2018

Network (other) Network Issues

The network is currently experiencing intermittent issues in areas of Founders Hall.

25th November 2018

No incidents reported

24th November 2018

No incidents reported

23rd November 2018

No incidents reported

22nd November 2018

No incidents reported

21st November 2018

No incidents reported

20th November 2018

Founder's Hall Network Maintenance, scheduled 5 years ago

ITS Networking will be performing maintenance to Founder's Hall on 11/20/18 6:00am-8:00am. During this time there will be brief network and Internet outages.

19th November 2018

Wireless Network Maintenance, scheduled 5 years ago

ITS Networking will be performing maintenance to the SIUE wireless networks - eduroam and Welcome to SIUE, on Monday 19 November 2018. During this time there may be brief and periodic wireless network outages.

ID Card System Maintenance, scheduled 5 years ago

There will be an update to the CS Gold ID Card system on Monday, 11/19/2018. The main system will be down from 6am central time to approximately 7am central time. Following this update, from 7am to 8am, there will be an upgrade to the web services portion of the system.

During this outage, there will be no connections to UGRYD, Get, Micros (Dining Services), or Ratex (Textbook Services and Bookstore). Vending and Laundry readers will function with coin/cash only (or credit card where applicable). Aeros and Turbos will be non- functional. Some Aeros and Turbos may collect data from swipes, but this is dependent on configuration of the individual reader. Door access should continue as scheduled and expected, but Access Monitor will be unavailable. No door access changes can be made during the outage as the GUI will be down as well. Mobile ID will not function during the outage either.

18th November 2018

No incidents reported

17th November 2018

Banner Maintenance, scheduled 5 years ago

Banner system maintenance will begin at 12:00 p.m. on Saturday, November 17, 2018. We anticipate the completion of the BANPROD portion of the Upgrades/Patches by 10:00 p.m. on Saturday, November 17, 2018. The PODS portion of the upgrades/patches should be completed by 8:00 a.m. on Monday, November 19, 2018.

16th November 2018

No incidents reported

15th November 2018

No incidents reported

14th November 2018

Banner Banner issues

Banner is currently experiencing intermittent issues. These should be mostly restricted to admin sessions and will display the error message "Service invocation failed, cannot connect to remote service." Administrators are currently working on the issue.

13th November 2018

No incidents reported

12th November 2018

No incidents reported

11th November 2018

No incidents reported

10th November 2018

No incidents reported

9th November 2018

No incidents reported

8th November 2018

No incidents reported

7th November 2018

No incidents reported

6th November 2018

No incidents reported