Past Incidents

ITS will be upgrading network services in Alumni Hall Thursday, December 27 starting at 7am. During the maintenance period, network service will be unavailable in the entire building. Work should be complete by 7pm that day.

Please contact the ITS Help Desk at 650-5500 or help@siue.edu with any questions.

Academic Works is currently experiencing login issues. ITS is working to resolve the problem as quickly as possible.

In preparation for Banner 9, the Perceptive Content imaging system will be upgraded over the weekend ( 12/15 and 12/16). Once the update is completed, individual client update instructions will be pushed out to users. The old Banner 8 Application Plans will still be there and will still work. New Banner 9 Application Plans will also be in place.

Please contact the ITS Helpdesk at x5500 with any concerns.

3:30 pm: Techs reported that Banner issues should be resolved.

The Banner and Cougarnet systems are currently down and not functioning. When users try to log in it comes up to a page that says the connection to the page failed. The issue is currently being investigated and no ETA for resolution has been given yet.

ITS Networking will be performing maintenance to network routing at the East St. Louis Campus on Thursday 6 December 2018 from 5:00 am to 7:00 am. During this time there might be brief network and internet outages on the East St. Louis Campus. All maintenance will be completed by 7:00 am.

The issue with TMA has been resolved. Please contact ITS at x5500 with any questions or concerns.

We are currently experiencing issues with the TMA application used by Facilities Management. ITS is working to resolve the problem.