Some systems are experiencing issues

Past Incidents

21st February 2019

No incidents reported

20th February 2019

No incidents reported

19th February 2019

e-ID SNAPS currently down

SNAPs is operational.

SNAPs is currently down, we're working to get it back online. Account password management is unavailable at the moment.

18th February 2019

Office 365 (other) Issues with logging into Microsoft Teams

Microsoft Teams is now operational. The issues has been resolved.


Microsoft is currently experiencing issues with Teams. Users who are already logged-in are functioning, but no new sessions can start. A ticket has been opened with Microsoft and we will update when information becomes available.

17th February 2019

Wireless Maintenance, scheduled 5 years ago

ITS Networking will be performing maintenance to the Wireless Infrastructure on Sunday February 17th starting at 10:00PM. During this time there will be brief Wireless outages for the full Edwardsville Campus. All maintenance will be completed by 7:00 am Monday February 18th.

16th February 2019

No incidents reported

15th February 2019

Cascade Cascade

Cascade is now operational.


Cascade is currently experiencing an issue with user permissions. The issue has been identified and the system is being restored to a backup from 8:00 A.M on 2/15/2019, this should be completed by 1:30 P.M. Any changes made between the backup and restore times will need to be redone.

Turnitin Turnitin

Turnitin is currently experiencing an unexpected service disruption. During this time, instructors may be unable to mark submissions.

ITS is currently working with the vendor to correct this matter. Thank you for your patience.

14th February 2019

Alumni Hall - Network Maintenance, scheduled 5 years ago

ITS Networking will be performing maintenance to Alumni Hall on 2/14/19 7:30am to 8:00am. During this time there will be brief network and internet outages. All maintenance will be completed by 8:00 am.

13th February 2019

No incidents reported

12th February 2019

No incidents reported

11th February 2019

No incidents reported

10th February 2019

No incidents reported

9th February 2019

No incidents reported

8th February 2019

No incidents reported

7th February 2019

No incidents reported

6th February 2019

No incidents reported

5th February 2019

No incidents reported

4th February 2019

No incidents reported

3rd February 2019

No incidents reported

2nd February 2019

No incidents reported

1st February 2019

No incidents reported

31st January 2019

No incidents reported

30th January 2019

No incidents reported

29th January 2019

No incidents reported

28th January 2019

No incidents reported

27th January 2019

No incidents reported

26th January 2019

No incidents reported

25th January 2019

No incidents reported

24th January 2019

No incidents reported

23rd January 2019

No incidents reported