Some systems are experiencing issues

Past Incidents

18th October 2020

No incidents reported

17th October 2020

No incidents reported

16th October 2020

No incidents reported

15th October 2020

No incidents reported

14th October 2020

No incidents reported

13th October 2020

No incidents reported

12th October 2020

Administrative Application (other) SNAPS Outage

As of 7:51 a.m., the server running SNAPS is unresponsive. Account information and password changes are unavailable at the moment.

11th October 2020

No incidents reported

10th October 2020

No incidents reported

9th October 2020

No incidents reported

8th October 2020

No incidents reported

7th October 2020

No incidents reported

6th October 2020

No incidents reported

5th October 2020

No incidents reported

4th October 2020

No incidents reported

3rd October 2020

No incidents reported

2nd October 2020

No incidents reported

1st October 2020

No incidents reported

30th September 2020

No incidents reported

29th September 2020

No incidents reported

28th September 2020

No incidents reported

27th September 2020

No incidents reported

26th September 2020

No incidents reported

25th September 2020

No incidents reported

24th September 2020

No incidents reported

23rd September 2020

Academic Applications (other) Adobe Spark e-mail - Temporary Loss of Adobe Creative Cloud Access in Labs

The Adobe licensing membership list has been restored. If you experience any problems, please contact the ITS  Help Desk (618-650-5500 or via email at help@siue.edu).


Earlier today, students likely received an e-mail from Adobe with the subject "You no longer have access to Adobe Spark for Higher-Ed.” This was automatically generated as a result of a problem with an Adobe licensing membership list. ITS is currently working to resolve the issue and expects to restore computer lab, classroom, and personal computer access to Adobe Creative Cloud applications in the next 4-5 hours.

If you have any questions, contact the ITS  Help Desk (618-650-5500 or via email at help@siue.edu).

22nd September 2020

No incidents reported

21st September 2020

No incidents reported

20th September 2020

No incidents reported

19th September 2020

No incidents reported