Past Incidents

ITS Networking will be performing maintenance to the Student Success Center beginning at 7:00 AM on 4/23/2021. During this time there will be brief network outages. All maintenance will be completed by 8:00 AM on 4/23/2021.

ITS Networking will be performing maintenance to Cougar Village and Vadalabene Center Networking switches beginning at 4/22/21 5:00am. During this time there will be brief network outages. All maintenance will be completed by 7:30am

The partial mail system outage has been resolved. Delayed messages should arrive shortly.

ITS has identified a problem with sending e-mail for some systems and users. We are currently investigating the issue.

ITS Networking will be performing maintenance to Woodland and Prairie Networking switches beginning at 4/15/21 6:45am. During this time there will be brief network outages. All maintenance will be completed by 7:30am.

For those experiencing WebSafe issues, the vendor has provided a solution. Unfortunately, it requires users to remove and re-install the application. We have a developed a knowledge base article that steps through the process, https://kb.siue.edu/110242.

We apologize for any inconvenience and appreciate your patience as we worked through this issue.

If you have any questions or have issues please contact the ITS Help Desk at help@siue.edu or 618-650-5500.