ITS will be performing maintenance to the Lovejoy Library network beginning at 7:00AM on 7-10-2025. During this time there will be brief network & WiFi outages. All maintenance will be completed by 8:00AM on 7-10-2025.
Past Incidents
29th March 2022
No incidents reported
28th March 2022
No incidents reported
27th March 2022
No incidents reported
26th March 2022
No incidents reported
25th March 2022
No incidents reported
24th March 2022
No incidents reported
23rd March 2022
No incidents reported
22nd March 2022
No incidents reported
21st March 2022
No incidents reported
20th March 2022
No incidents reported
19th March 2022
No incidents reported
18th March 2022
WiredNetwork Issues on the East St. Louis Campus
All work is complete in East St. Louis and all networking should be fully operational again.
The East St. Louis network (wired and wireless) is currently down. ITS is working to resolve the problem as quickly as possible.
17th March 2022
No incidents reported
16th March 2022
No incidents reported
15th March 2022
No incidents reported
14th March 2022
No incidents reported
13th March 2022
No incidents reported
12th March 2022
No incidents reported
11th March 2022
No incidents reported
10th March 2022
No incidents reported
9th March 2022
No incidents reported
8th March 2022
WebSafe Multi-factor Authentication, scheduled 3 years ago
ITS will be enabling Multi-factor authentication (MFA) for WebSafe VPN access on Tuesday, March 8th at 7:00AM. After a brief outage that morning, this will change the login method to be the same that is used for Office 365, Blackboard, and other SIUE campus services. If you have trouble accessing WebSafe VPN, please contact the Help Desk at 618-650-5500 or help@siue.edu.
7th March 2022
Building D Network Maintenance, scheduled 3 years ago
ITS Networking will be performing maintenance to Building D on the East St Louis campus beginning at 10:00am on 3/7/22. During this time there will be brief network outages. All maintenance will be completed by 12:00PM on 3/7/22.
6th March 2022
No incidents reported
5th March 2022
No incidents reported
4th March 2022
No incidents reported
3rd March 2022
No incidents reported
2nd March 2022
No incidents reported
1st March 2022
CougarBucksGET.CBORD Performing maintenance upgrade this week
Maintenance Upgrade for Cougarbucks GET.CBORD is complete.
GET.CBORD Performing maintenance upgrade this week. Will be down through Thursday morning.
QualtricsQualtrics email system
Issues with the Qualtrics email system have been resolved.
Qualtrics email system has been having issues since Thursday, February 28th and has not been sending out emails consistently. This is a system wide issue. Qualtrics support will let us know when the issue is resolved but we can also check the status page https://www.qualtrics.com/status/