Past Incidents

The issue with Websafe has been resolved.

User's have called with error message "Alert: The number of concurrent users signed in to the system has exceeded the system limit. Please inform your system administrator. You can try again in a few minutes." Our Networking admins are aware of the issue and are investigating. We currently do not have an eta.

ITS will be applying Banner Upgrades/Patches to BANPROD and PODS beginning at 8:00 a.m. on Saturday, February 4, 2023. We anticipate the completion of the BANPROD portion of the Upgrades/Patches by 8:00 p.m. on Saturday, February 4, 2023. We anticipate the completion of the PODS portion of the Upgrades/Patches by 8:00 a.m. on Monday, February 6, 2023.

As part of the Upgrades/Patches, we will be performing maintenance on the EID Authentication servers. To prevent any issues authenticating to Banner after the Upgrades/Patches have been applied we recommend clearing your browser’s cache and cookies. For more information on how to clear your browser cache and cookies please refer to the following ITS Knowledge Base article: https://kb.siue.edu/92225