Some systems are experiencing issues

Past Incidents

2nd March 2023

No incidents reported

1st March 2023

Telephones Helpdesk phone line not receiving calls.

8:12 am: The Helpdesk phone lines were fixed and calls are being received.

The Helpdesk line x5500 is not receiving calls. When users try to call they are getting a message that the call cannot be completed.

28th February 2023

No incidents reported

27th February 2023

WebSafe (VPN) Resolved - Networking - User's receiving error message "too many concurrent users" when logging into Websafe

This issue has been resolved.

User's receiving error message "too many concurrent users" when logging into Websafe. Networking is aware of the issue and is current working to get this resolved.

26th February 2023

No incidents reported

25th February 2023

No incidents reported

24th February 2023

No incidents reported

23rd February 2023

No incidents reported

22nd February 2023

No incidents reported

21st February 2023

No incidents reported

20th February 2023

No incidents reported

19th February 2023

No incidents reported

18th February 2023

No incidents reported

17th February 2023

No incidents reported

16th February 2023

No incidents reported

15th February 2023

No incidents reported

14th February 2023

No incidents reported

13th February 2023

WebSafe (VPN) Networking websafe issue - "Alert: The number of concurrent users signed in to the system has exceeded the system limit..." error message

The issue with Websafe has been resolved.

User's have called with error message "Alert: The number of concurrent users signed in to the system has exceeded the system limit. Please inform your system administrator. You can try again in a few minutes." Our Networking admins are aware of the issue and are investigating. We currently do not have an eta.

12th February 2023

No incidents reported

11th February 2023

No incidents reported

10th February 2023

No incidents reported

9th February 2023

No incidents reported

8th February 2023

No incidents reported

7th February 2023

No incidents reported

6th February 2023

No incidents reported

5th February 2023

No incidents reported

4th February 2023

No incidents reported

3rd February 2023

No incidents reported

2nd February 2023

No incidents reported

1st February 2023

No incidents reported