All systems are operational
Scheduled Maintenance
EMS System Upgrade

Scheduled EMS System Upgrade – September 16

The EMS system will undergo a scheduled upgrade on Tuesday, September 16, and will be unavailable from 6:00 AM to approximately 12:00 PM. During this time, users will not be able to access EMS services.

Following the upgrade, a new web client will be required for continued access. Users will need to install this client manually. Additional instructions and installation files will be made available to relevant user groups.

We appreciate your patience and understanding as we work to improve system performance and reliability.

Past Incidents

10th March 2023

VC Network Maintenance, scheduled 2 years ago

ITS Networking will be performing maintenance to the Vadalabene Center network beginning at 6:30AM on March 10th. During this time there will be brief network outages. All maintenance will be completed by 8:00AM.

9th March 2023

No incidents reported

8th March 2023

No incidents reported

7th March 2023

No incidents reported

6th March 2023

No incidents reported

5th March 2023

No incidents reported

4th March 2023

No incidents reported

3rd March 2023

No incidents reported

2nd March 2023

No incidents reported

1st March 2023

Telephones Helpdesk phone line not receiving calls.

8:12 am: The Helpdesk phone lines were fixed and calls are being received.

The Helpdesk line x5500 is not receiving calls. When users try to call they are getting a message that the call cannot be completed.

28th February 2023

No incidents reported

27th February 2023

FortiClinet (VPN) Resolved - Networking - User's receiving error message "too many concurrent users" when logging into Websafe

This issue has been resolved.

User's receiving error message "too many concurrent users" when logging into Websafe. Networking is aware of the issue and is current working to get this resolved.

26th February 2023

No incidents reported

25th February 2023

No incidents reported

24th February 2023

No incidents reported

23rd February 2023

No incidents reported

22nd February 2023

No incidents reported

21st February 2023

No incidents reported

20th February 2023

No incidents reported

19th February 2023

No incidents reported

18th February 2023

No incidents reported

17th February 2023

No incidents reported

16th February 2023

No incidents reported

15th February 2023

No incidents reported

14th February 2023

No incidents reported

13th February 2023

FortiClinet (VPN) Networking websafe issue - "Alert: The number of concurrent users signed in to the system has exceeded the system limit..." error message

The issue with Websafe has been resolved.

User's have called with error message "Alert: The number of concurrent users signed in to the system has exceeded the system limit. Please inform your system administrator. You can try again in a few minutes." Our Networking admins are aware of the issue and are investigating. We currently do not have an eta.

12th February 2023

No incidents reported

11th February 2023

No incidents reported

10th February 2023

No incidents reported

9th February 2023

No incidents reported