Some systems are experiencing issues
Scheduled Maintenance
EMS System Upgrade

Scheduled EMS System Upgrade – September 16

The EMS system will undergo a scheduled upgrade on Tuesday, September 16, and will be unavailable from 6:00 AM to approximately 12:00 PM. During this time, users will not be able to access EMS services.

Following the upgrade, a new web client will be required for continued access. Users will need to install this client manually. Additional instructions and installation files will be made available to relevant user groups.

We appreciate your patience and understanding as we work to improve system performance and reliability.

Past Incidents

16th July 2023

No incidents reported

15th July 2023

No incidents reported

14th July 2023

No incidents reported

13th July 2023

WebSafe Maintenance, scheduled 2 years ago

ITS Networking will be performing maintenance to WebSafe beginning at 6:00AM on 7/14. During this time there will be brief network outages. All maintenance will be completed by 7:00AM.

12th July 2023

No incidents reported

11th July 2023

No incidents reported

10th July 2023

No incidents reported

9th July 2023

No incidents reported

8th July 2023

No incidents reported

7th July 2023

No incidents reported

6th July 2023

No incidents reported

5th July 2023

No incidents reported

4th July 2023

No incidents reported

3rd July 2023

Turnitin TurnItIn Error

TurnItIn is giving users an error that says "Sorry, we could not process your request. API product inactive or expired".

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

30th June 2023

No incidents reported

29th June 2023

Edwardsville Campus Network Maintenance, scheduled 2 years ago

ITS Networking will be performing maintenance to the Edwardsville firewalls beginning at 6:00AM on Thursday, June 29th. During this time there will be network outages. All maintenance will be completed by 8:00AM.

Mail Delayed emails

Emails may potentially be slow into the early afternoon as we process the backlog of emails that need to be sent.

Wired Intermittent Internet Connectivity Issues

Some users may experience intermittent internet connectivity issues. There is no ETA at this moment

Teams Microsoft teams outage

Some users are unable to use web, and application versions of teams. We are currently investigating, but there is no ETA at this time.

28th June 2023

No incidents reported

27th June 2023

No incidents reported

26th June 2023

No incidents reported

25th June 2023

No incidents reported

24th June 2023

No incidents reported

23rd June 2023

Edwardsville Campus Network Maintenance, scheduled 2 years ago

ITS Networking will be performing maintenance to core SIUE network routers beginning at 6:00AM on Friday, 6/23. During this time there will be brief network outages. All maintenance will be completed by 8:00AM.

22nd June 2023

Edwardsville Campus Network Maintenance, scheduled 2 years ago

ITS Networking will be performing maintenance to the Edwardsville firewalls beginning at 6:00AM on Thursday, 6/22. During this time there will be brief network outages. All maintenance will be completed by 8:00AM.

21st June 2023

No incidents reported

20th June 2023

No incidents reported

19th June 2023

No incidents reported

18th June 2023

No incidents reported

17th June 2023

No incidents reported