Update: ITS has resolved most of the issues that have been reported to us. This includes centrally scheduled computer labs, classrooms, and smart classrooms. We anticipate additional cases to trickle in as people return to the office and get closer to the start of the Fall semester.
Overnight a problematic update was pushed out worldwide by Crowdstrike, the product used by SIUE and many other companies, to protect computers from malicious actors. Unfortunately, this update caused many Windows computers to crash. In some cases, restarting the computer can resolve the issue. We are aware of some server outages and will be working through them as fast as we can.
If your SIUE computer has a blue screen that persists after a reboot, please contact the ITS Help Desk at 618-650-5500 and we will dispatch assistance.
