All systems are operational

Past Incidents

16th September 2025

EMS System Upgrade, scheduled 2 hours ago

Scheduled EMS System Upgrade – September 16

The EMS system will undergo a scheduled upgrade on Tuesday, September 16, and will be unavailable from 6:00 AM to approximately 12:00 PM. During this time, users will not be able to access EMS services.

Following the upgrade, a new web client will be required for continued access. Users will need to install this client manually. Additional instructions and installation files will be made available to relevant user groups.

We appreciate your patience and understanding as we work to improve system performance and reliability.

15th September 2025

No incidents reported

14th September 2025

No incidents reported

13th September 2025

No incidents reported

12th September 2025

Power outage recovery impacting some systems

We believe all systems should be back up and running. If you do encounter any other issues please contact the ITS Help Desk and let us know.

We are still experiencing some service disruptions following the earlier power outage on campus. Systems that may be impacted include VPN connectivity and building swipe access. We are actively working to restore all services and will provide an update as soon as possible. Thank you for your patience.

Cougarnet Cougarnet Link on Website Non-Functioning

This has now been fixed on the main website.

The Cougarnet service is currently functional; however, the link to Cougarnet from the siue.edu website is not. We're currently working on fixing this link across the website. If you need access to Cougarnet, please visit the following link instead:

https://banner.siue.edu/ssb/

We apologize for the inconvenience.

11th September 2025

No incidents reported

10th September 2025

No incidents reported

9th September 2025

No incidents reported

8th September 2025

No incidents reported

7th September 2025

No incidents reported

6th September 2025

No incidents reported

5th September 2025

No incidents reported

4th September 2025

No incidents reported

3rd September 2025

Starfish Starfish

Starfish is currently experiencing an issue affecting all users. ITS is currently investigating and will update this incident as soon as more information is available. Thank you for your patience.

2nd September 2025

No incidents reported

1st September 2025

No incidents reported

31st August 2025

No incidents reported

30th August 2025

No incidents reported

29th August 2025

No incidents reported

28th August 2025

No incidents reported

27th August 2025

No incidents reported

26th August 2025

No incidents reported

25th August 2025

No incidents reported

24th August 2025

No incidents reported

23rd August 2025

No incidents reported

22nd August 2025

No incidents reported

21st August 2025

Wi-Fi Outage

ITS has identified, and recently resolved, a WiFi controller issue. The outage was brief and should now be resolved.

20th August 2025

No incidents reported

19th August 2025

No incidents reported

18th August 2025

No incidents reported