Past Incidents

The MATLAB licensing service has been restarted and is now operational. Please contact ITS if you continue to experience any problems with MATLAB.

ITS has identified an issue with the MATLAB licensing server that is preventing the application from being used. We are working to correct the problem as quickly as possible.

We will be performing maintenance on the production Banner database on Saturday April 21st 2018 starting at 12:00PM with anticipated completion by 10:00PM the same day. Both Internet Native Banner (INB) and Cougarnet will be unavailable during this time.

This issue was resolved on 4/6/18 at 10:00am.

The GET system is experiencing problems and will not allow users to add funds to their Cougar Cards.

The server has been fixed and Argos is back up and running normally.

The Argos system server is currently down and not working. We are investigating the issue and will update this when we have more information.

ITS Networking will be performing maintenance to the network routing and firewalls for the Voice/Telephone network on all SIUE campuses, (Alton, East St. Louis, and Edwardsville), on Wednesday 4 April 2018 from 5:00am to 7:00am. During this time there may be brief outages of phone calls and phone instruments. All maintenance will be completed by 7:00 am.

The issue has been found and resolved. Argos system is up and operational.

The Argos system server is currently down. It has been reported and is being investigated currently. We will update this notice when more information becomes available.

The SIUE homepage link to Office 365 mail is not loading correctly. While we are working on a solution to the link, you can access your email by going directly to portal.office.com.