Past Incidents

The vendor has informed us that Turnitin is now fully functional. If you have any issues please contact the ITS Help Desk at (618) 650-5500 or help@siue.edu. Thank you.

ITS has been informed by the vendor that Turnitin is currently experiencing issues preventing files from being submitted or viewed in the Feedback Studio inside of Blackboard. The vendor is currently working on a solution to the problem but there is no estimated time for full service to be restored. Additional information is available from the page at:

http://www.turnitin.com/self-service/system-status.html

ITS is monitoring the situation and will continue to communicate with the vendor to get updates.

A fix has been implemented for this issue. If you are still experiencing problems please contact the ITS Help Desk at (618) 650-5500. Thank you.

Network issues are currently impacting access to some administrative applications, such as CougarNet and Banner. Refreshing the login screen may allow access in some cases. ITS is currently investigating the issue.

iThenticate services (Turnitin) will be unavailable on March 17, 2018:

ITS Networking will be performing maintenance to Rendleman Hall on 3/16/18 7:00am-7:30am. During this time there will be brief network and internet outages. All maintenance will be completed by 7:30 am.

ITS Networking will be performing maintenance in the Vadalabene Center (Intercollegiate Athletics) on Friday March 9th 2018 from 11:00am to 2:00pm. During this tine there will be brief outages for Network and Internet access. All Maintenance will be completed by 2pm.

The TimePro system will be down for maintenance Thursday, March 8, 2018 beginning at 9:15 AM. The system should be down for 20 minutes or less.

The student printing server will undergo maintenance from 7:30AM to 9:00AM on Wednesday, March 7th. During this time student printing will be unavailable. Copying and scanning functions will still be available.

The Simulation IQ services will be down Tuesday, March 6th between 9AM and 11AM for hardware upgrades.

ITS Networking will be performing maintenance to ITS, Partner-Access, and Websafe VPN services on Friday 2 March 2018 from 7:00am to 8:00am. During this time there will be brief outages of ITS, Partner-Access, and Websafe VPN services. All maintenance will be completed by 8:00 am.

V-Lab is back up and available for use. Please remember to save your work locally to your computer.

Due to an application issue, V-Lab is currently unavailable. We anticipate that it will be available again by 11:15AM.