Past Incidents

In order to move some of our software licensing services to a new server, the applications listed below will be unavailable all day on Tuesday, March 6th.

Matlab, Abacus - Teaching, Autocad, Cavelib, Partek, Rational Rose, Ansoft, Ansys, Catia, Polyworks, Trimble, CSI Bridge, Sap2000, ICE 2000, Unigraphics, Arena, Factory Talk, Abacus – Research, PTC, SYchro, On Screen Take off, Temcon, Proplanner, Probalance, Palisade, Bluebeam Revu, Tilos, Minitab, Scientific Work Place, and GroStudio.

V-Lab - the remote software access system, will be down for maintenance from 7AM - 10PM on Monday, March 5th.

V-Lab is back up and available for use. Please remember to save your work locally to your computer.

Due to an application issue, V-Lab is currently unavailable. We anticipate that it will be available again by 11:15AM.

ITS will be performing hardware maintenance on the telecom Pinnacle server (phone billing system) Wed, 14 Feb. The scheduled downtime will be between 9am and 11am. Pinnacle will not be accessible during the maintenance.

This issue has been fixed and is resolved.

The telephone system is currently having a known issue where phones are not getting a dial tone and not making or receiving calls. The issue is currently being investigated and this page will be updated when more information becomes available.

ITS Networking will be performing maintenance to core network switches in the SIUE Data centers on Friday 2 Feb 2018 from 5:00am to 7:00am. During this time the network switches will be rebooted to perform software upgrades. No downtime is anticipated but this maintenance may cause brief outages of servers or internet. All maintenance will be completed by 7:00 am.