Final status: Our fix was successfully deployed. After an extended period of monitoring, we’ve confirmed through telemetry that service is restored and impact has been fully remediated.
Scope of impact: Users who expected to make or receive calls routed through Microsoft Teams provisioned auto attendants and call queues may have been affected.
Start time: Monday, March 3, 2025, at 4:00 PM UTC
End time: Monday, March 3, 2025, at 8:19 PM UTC
Current status
Mar 3, 2025, 11:11 AM CST
Our monitoring has identified an increase in call failures for Microsoft Teams auto attendants and call queues. We're analyzing service telemetry and call metadata to better understand the nature of impact and determine our next steps.
Next update by:
Monday, March 3, 2025 at 12:30 PM CST
Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues
Issue ID: TM1022107
Affected services: Microsoft Teams
Status: Investigating
Issue type: Incident
Start time: Mar 3, 2025, 10:46 AM CST
Current status
Mar 3, 2025, 10:46 AM CST
We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
