Past Incidents

The issue with Blackboard has been resolved by the vendor. Please let ITS know if you experience any other issues. Thank you.

ITS Networking will be performing maintenance to East St. Louis building A on August 20th from 8:00am to 4:30pm. During this time there will be network and Internet outage. All maintenance will be completed by 5:00 pm.

SIUE ITS Network and Systems Infrastructure reset the Residential Student Network Registration (NetReg) portal at 9:30 am Monday 14 Aug 2017. This will require all computers and game consoles on the SIUE Residential Student Network to register using their eID. This reset occurs once yearly to keep all registrations current. One can view the registration page by visiting the following URL: http://netreg.net.siue.edu/

All Blackboard services have been restored. The vendor has corrected the problem with test and quizzes. The StarFish link within Blackboard is broken however and will be fixed later today. You can access StarFish outside of Blackboard by using the following link:

https://cas.isg.siue.edu/itscas/login?service=https://siue.starfishsolutions.com/starfish-ops/session/casLogin.html

Please contact the ITS Help Desk at 650-5500 with any questions or concerns.

Blackboard is now available. The vendor has completed their migration and most operational issues have been resolved. There is an ongoing problem with the creation and editing of tests and surveys but the vendor is working to correct this.

Please contact our ITS Help Desk at 650-5500 if you have any questions or continued issues. bbhelp@siue.edu

The Blackboard storage system experienced some issues earlier this evening. The problem appears to be resolved but ITS will continue to monitor the system. Please contact ITS at 650-5500 if you continue to experience any problems.

Update: Maintenance has been completed and service has been restored. Please contact ITS at 650-5000 to report any issues.

UPDATE: 8:31am Maintenance is running over and should be completed shortly.

The student print server will be upgraded on Friday, August 4th from 7:30 - 8:00AM. During this time sending and retrieving print jobs will not be possible. Student print services will return to normal by 8:00AM. After the upgrade there should be no noticeable changes to users of the system.

ITS Networking will be performing maintenance at Engineering on 8/3/2017 7:00 am to 7:30 am. During this time there will be brief network and Internet outages. All maintenance will be completed by 7:30 am.

The wireless network is currently experiencing intermittent issues. ITS is working to resolve the problem as quickly as possible.

ITS Networking will be performing maintenance to network switch equipment in Bluff, Prairie, and Woodland Residence Halls on Monday 31 July 2017 and Tuesday 1 Aug 2017 between 8:00am and 4:30pm. During this time there will be brief network and internet outages in these buildings. All maintenance will be completed by 4:30 pm on Tuesday 1 Aug 2017.

Networking will be performing maintenance to East St. Louis Building A on 7/25/17 8am-11am. During this time there will be brief network and Internet outages in Building A at the East St. Louis campus. All maintenance will be completed by 11am.