ITS will be performing maintenance to the Lovejoy Library network beginning at 7:00AM on 7-10-2025. During this time there will be brief network & WiFi outages. All maintenance will be completed by 8:00AM on 7-10-2025.
Past Incidents
29th September 2021
Streaming ServerRESOLVED - TechSmith Knowmia having system wide errors All Sites are effected
This issue has been resolved
TechSmith Knowmia is having a system wide error going on right now - all sites are effected. We have teams investigating right now and hopefully this outage won’t last too long.
28th September 2021
Telephone Maintenance, scheduled 3 years ago
ITS Networking will be performing maintenance to the Telephone system servicing all campuses beginning at 5:00pm Tuesday 28 September 2021. No downtime or interruption of telephone service is anticipated, but during this time there is a possibility of brief interruptions of telephone service. All maintenance will be completed by 9:00pm Tuesday 28 September 2021.
27th September 2021
No incidents reported
26th September 2021
No incidents reported
25th September 2021
No incidents reported
24th September 2021
No incidents reported
23rd September 2021
No incidents reported
22nd September 2021
Science East & West Network Maintenance, scheduled 3 years ago
ITS Networking will be performing maintenance to the Science East and West core network switches beginning at 5:00 PM on Wednesday 2021-09-22. No outage is anticipated, but during this time there may be brief wired and wireless network outages. All maintenance will be completed by 7:00 PM on Wednesday 2021-09-22.
Cougar Card Reader Maintenance, scheduled 3 years ago
Cougar Card readers will be offline for maintenance on September 22 between 6am and 7:30am. All readers will be operational by 7:30AM.
21st September 2021
No incidents reported
20th September 2021
No incidents reported
19th September 2021
No incidents reported
18th September 2021
No incidents reported
17th September 2021
Office 365 (other)Microsoft Teams Chat
This issue has been resolved by Microsoft.
Microsoft has reported a possible issue with some users viewing chat messages in the Teams desktop client. We have not seen any instances of this with our users but are watching the situation. If you have any issues with Teams Chat please report them to the ITS Help Desk at (618) 650-5500 or help@siue.edu. Thank you.
16th September 2021
No incidents reported
15th September 2021
No incidents reported
14th September 2021
University Park Network Maintenance, scheduled 3 years ago
ITS Networking will be performing maintenance to University Park switches beginning at 9/14/21 6:30am. During this time there will be brief network outages. All maintenance will be completed by 7:30am.
13th September 2021
No incidents reported
12th September 2021
No incidents reported
11th September 2021
No incidents reported
10th September 2021
No incidents reported
9th September 2021
No incidents reported
8th September 2021
No incidents reported
7th September 2021
No incidents reported
6th September 2021
No incidents reported
5th September 2021
No incidents reported
4th September 2021
No incidents reported
3rd September 2021
WifiResolved - Network Issues - Wifi and wired connections
Resolved - The wifi network and some wired network connections are currently experiencing intermittent issues. ITS is working to resolve the problem as quickly as possible.
2nd September 2021
No incidents reported
1st September 2021
Computer LabsStudent Printing Outage
The printing issue has been identified and resolved.
Student Printing is currently unavailable. ITS is investigating the problem.