Past Incidents

The SIUE homepage link to Office 365 mail is not loading correctly. While we are working on a solution to the link, you can access your email by going directly to portal.office.com.

The vendor has informed us that Turnitin is now fully functional. If you have any issues please contact the ITS Help Desk at (618) 650-5500 or help@siue.edu. Thank you.

ITS has been informed by the vendor that Turnitin is currently experiencing issues preventing files from being submitted or viewed in the Feedback Studio inside of Blackboard. The vendor is currently working on a solution to the problem but there is no estimated time for full service to be restored. Additional information is available from the page at:

http://www.turnitin.com/self-service/system-status.html

ITS is monitoring the situation and will continue to communicate with the vendor to get updates.

A fix has been implemented for this issue. If you are still experiencing problems please contact the ITS Help Desk at (618) 650-5500. Thank you.

Network issues are currently impacting access to some administrative applications, such as CougarNet and Banner. Refreshing the login screen may allow access in some cases. ITS is currently investigating the issue.

iThenticate services (Turnitin) will be unavailable on March 17, 2018:

ITS Networking will be performing maintenance to Rendleman Hall on 3/16/18 7:00am-7:30am. During this time there will be brief network and internet outages. All maintenance will be completed by 7:30 am.

ITS Networking will be performing maintenance in the Vadalabene Center (Intercollegiate Athletics) on Friday March 9th 2018 from 11:00am to 2:00pm. During this tine there will be brief outages for Network and Internet access. All Maintenance will be completed by 2pm.

The student printing server will undergo maintenance from 7:30AM to 9:00AM on Wednesday, March 7th. During this time student printing will be unavailable. Copying and scanning functions will still be available.

The Simulation IQ services will be down Tuesday, March 6th between 9AM and 11AM for hardware upgrades.